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First is not Tracfone or the same Tracfone service. They offer bring your own phone and swap yo to Net Ten.

Net Ten is a branch or sister company of Tracfone , but very different sytems. Not one moment the customer service employee care to informed me that I wasn't gonna be getting Tracfone, but Net Ten all the time the assumption was I was getting Tracfone service on a high end android. Big mistake sent for a sim at the cost of $12.95 lost money, because when I got the sim it says that I need it a $50.00 plan . What?

a low grade company on 3g or 2g Network.

There are a big amount of companies that offers 4g for $35 to $40.00 dollars. Deception from beginning to the end.

Reason of review: Not as described/ advertised.

Monetary Loss: $13.

Preferred solution: Full refund.

Location: Houston, Texas

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The Tracfone BYOP program is a total hoax. I am convinced that it does not actually exist.

I have now tried three times to get the SIM card I need to use my Galaxy S5. I have received nothing, not even confirmation emails, despite spending hours and hours on the phone with "customer service". Worse, each time you have to wait 3 days to discover that nothing was ever shipped.

They refuse to ship overnight. If my fourth try is unsuccessful, I am going to file a complaint with the Federal Trade Commission.

AlexTrac

Hi. I’m Alex from TracFone Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfone.com. Thanks.

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