Tracfone - Trac phone customer service

Couldn't add minutes to phone went round with customer service found out they had my credit card

entered twice which why that would make a difference.Ate up 35 minutes of my time on hold with totally rude customer service rep and technical support.Can you believe they charge you to top up your minutes if you call on their phone.

Also what have you got to do to talk to a live person.there are times where you need to talk to someone.

They make you go through tecnical support first before you can get a customer service person

Report Comment

More Review Details

Review category
Cellular Phone
Review rating
3 out of 5
review #280270 by
Had an experience with Tracfone? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Dec 29, 2011 #399405

Editors at give TracFone a 4-star rating (out of 5), praising its simple, low-cost phones and carry-over minutes. Customer reviews, however, give TracFone an overall rating of 2 stars, with many citing problems with customer service.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Tracfone. However, many companies do monitor reviews on our site.

You were reading a complaint about Tracfone.
Filing a new complaint about