Tracfone Complaints and Reviews

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Tracfone
Main address: 9700 N.W. 112th Avenue 33178 Miami FL
1-800-867-7183, ,
  • 507+1 mobile complaints
  • $95.7K claimed losses
  • $188 average
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  • Sep 03, 2013
  • Cellular Phone
  • Mobile, Alabama
  • Lg Wireless Tracfone
  • 37

MY LGL35G IS HORRIBLE THERE ARE SO MANY THINGS WRONG WITH THIS PHONE THE MOST COMMON ISSUE I HAVE IS MY BROWSER GOES BACK TO THE MENU SCREEN ALSO MY PHONE GOES COMPLETELY WHITE AND THEN CUTS OFF COMPLETELY I'M SICK OFF IT BECAUSE MY BROWSER CUTS OF AND IT SAYS LOADING AND IT GOES BACK TO THE APP SCREEN OR MENU SCREEN. AND MY PHONE KEEPS CUTTINGOFF I'M ABOUT TO TELL EVERY ONE TRACFONE IS THE... Read more

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  • Jul 21, 2013
  • Cellular Phone
  • Wausau, Wisconsin
  • Cell Phone
  • 3
  • 3
  • 44

My aunt had a TracFone for six years. Last month she didn't add an air-time card before the expiration date. Shortly after that she received an email asking her to "come back" and promising that she could keep the existing balance of minutes. She called me to come over and reactivate the phone. I went over and followed the link in the email. I didn't notice the number on the phone wasn't my... Read more

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  • Jun 29, 2013
  • Cellular Phone
  • San Francisco, California
  • Trac Fone
  • 29

If you need to deal with customer service, forget it. I had added some minutes (via buying a phone card on the Tracfone website) but didn't get them all so had to call c.s. I was on the phone with them for 60 minutes. I insisted that they give me some free minutes to make up for the waste of time. They said they'd give me 30 minutes and said to wait 15 minutes, then turn my phone on and off and... Read more

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  • Jun 26, 2013
  • Cellular Phone
  • Over Charged Fees
  • 21

Let's see... I've been a tracfone customer now for over 10 years. Most of the time there are no problems, and I have given these phones as gifts as their coverage is better then any other service (except for Verizon) in my personal experience. That being said, that when I do have to call customer service for an issue, I am on the phone with them NO LESS then 3 hours. I have to continually ask... Read more

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