Tracfone - Bait & switch bonus minutes
Had minutes on phone got a text message from tracfone.Message reads "add a 120 minute card & get 270 bonus minutes using promo code 93760".
Bought the card added it to the phone using the promo code. Got a message that card was added. Message reads "120 minutes & 150 bonus minutes added. I called tracfone.
Spoke with customer service ; was told that the promo code was only for 30 minutes. I tried to explain that is not what the text message read. I tried to explain numerous times but all she kept saying was the promo code was for 30 minutes!
Customer service did NOTHING to satisfy customer.VERY DISSATISFIED WITH TRACFONE.
More Review Details
You May Also Like
- "Brilliant download is a scam. When I was searching for a certain ebook, their website claimed to have it. After paying $3.00 I was redirected to their home page and..."
- "When I first had exede and when i went over my data allowance, on my slowed speeds (400kbps) I could still do pandora (requires 64kbps min.), magicjack (requires 200kbps min.),..."
- "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..."
- "What $99 Special? Quote tool tells me it's under their $100 minimum. What a joke! A call to their 800 number was useless - calltaker had no knowledge of..."
- "I went to an online chat with one of their tech. reps. after about an hour of looking for the answer through Google and Microsoft's tips/help section, for a problem..."
- "Logging on to a familiar site, I was offered a skin cream to try for a FREE trial ($4.95 s&h only). In 2 weeks a charge for $98 appeared on..."
- "I purchased a sofa and lift up ottoman on April 15, 2016. On May 15 it was delivered. Long story short it is the wrong color, missing legs..."
- "I ordered 3 items from Tradesy which I was pleased with two of them. The problem is that one of the bags was clearly fake and came with no..."
- "I made a purchase today at Restaurant 1101879 at 550 W I30 Garland, TX 75043 The order number was 482127 all was fine, but when I returned to my home..."