Tracfone Complaints

Tracfone customer service is the worst EVERTried relentlessly for 2 weeks to have them correct. They say phone is working correctlyNo reimbursement for minutes lo...

I strongly urge people to not purchase tracfone. I purchased a tracfone 2 months ago and started getting calls asking for Tim and I also get solicition calls and text messages that...

Worst customer service I have ever experienced. The phone itself works fine, but as soon as you have any problems with the phone that require a person from Tracfone to help you......

I bought my second cell phone from the trac phone service i use. the first worked great and it was a lg phone. the new one worked on and off. decided to use the new phone only and...

I got a 60 minute card. When I added it, I never got the minutes and airtime. I tried to add it again and it said it was an invalid code. I called customer service and they said th...

If I could give this company zero stars, I would. The phone itself is okay for what it is-- a prepaid phone. The price is okay for the amount of minutes and the coverage is not bad...

Promises, promises, promises from Straight Talk CSR's. It has been 3 months and I still have not received a refund for a phone sent to the wrong address and then re...

It seems like every year I lose my service once or twice during the year. I still have 2 years of service and have 114 units left. Calling takes for ever to talk to someone and the...

I received a replacement Samsung 155G for a failed phone of the same make and model. Everything went fine u...

TracFone just swindled me out of $50. I bought a tracfone for $9.99 at Staples and purchased minutes online. One day later my phone is not usable because the SIMs card is blocked...

Spent two hours with them then told to call back in one hour and give them a number and they could pick right up where they left off. Called back had to go through everything again...

TRACFONE RIPPED ME OFF! I signed up for the Family Plan last month because I have 2 phones I'm the primary my Dads uses the other. He's 75 years old and doesn't use it ...

I've signed up for Safelink, and want to discontinue my landline. Was given a Tracfone and went to sign up online - oops, I'm supposed to sign up my email for services - that usual...

My company got me a tracphone to "save money". Multiple times minutes just vanish. On a weekend 200 minutes vanished, I didn't touch the phone all weekend! On Friday at 11:50...

Well, had a trac fone for over a year, all seemes just fine and dandy. Now, when I try to add air time from a successfuly activated store card I just get system unavailable...

3 times in the last 6 weeks my Tracfone has failed to accept incoming calls. 3 times I have contacted their helpline and have been tortured twice, once the customer rep seemed to...

Tracfone's customer service is a fraud. Tracfone is a fraudlent company. I purchased a phone and minutes, had minutes transfered from a lost phone and now 'NO SERVICE' ...

First on my husbands phone it took a whole month to get it activated, and when I bought minutes from them he has no minutes on his phone. I don't know where they went.!!! for t...

I order a phone and speaking with the tracfone people that do their shipping in India, (I'm sure of it) gave me the wrong information. They told me that Fedex ships to POB, wh...

Tracfone shut down my phone based upon a $10 charge for my "on file" credit card cancellation. I had 2300 minutes of prepaid time. Instead of subtracting the $10 worth of time of...

TracFone claimed that there was a problem when it came to proving how much my income was. How can a person prove how much their income is, when they have no income? I sent them the...

Received message 3/18 stating my service would expire in ten days. Called 3/21 to purchase minutes giving my Visa number. Nothing happened - no minutes no extension of service. C...

On Tuesday I purchased a tracphone over the phone with my credit card I was given a confirmation number. Today Thursday no hpone even though I paid for overnight shipping. Ca...

I have been a member of safelink now for about 2 yrs and the only problem ive ever had was with track phone i got my first phone through trackphone it got damaged so i found 1 at a...

First i ordered a fone over the internet to be delivered over night. it's been over a year ,no fone.i purchased a double minutes over the internet, never got double minutes.i r...

Tracfones are retarded....I try to add minutes online and I eventually have to call cs to get a 28 digit code and spend 30 minutes getting everything to work again....I had an emer...

It started about 6 mouths age I got an email to reverify my service and I went to there web site and did want that sked it said to call in so i did and the guy again asked me the s...

Tracfone puts a text message on your phone telling you that you have bonus minutes and then tells you they have expired when you still have time to add them. What a ripoff. I cal...

We have had tracfones for several years and last week had 2200 minutes - all of a sudden the minutes shrank to 44 minutes. called tracfone regarding this issue - sorry we can only ...

One day after my service was due for renewal I tried to add airtime and ended up having to work with Customer Service. I was not told that when the airtime was purchased and added...