2.2
  • Price7 votes
  • Cost and no contract5 votes
  • Cost when i used very few minutes3 votes
  • Rude customer service people9 votes
  • Customer service7 votes
  • Untrained call centers7 votes
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  • 2 days ago
  • Cellular Phone
  • Coraopolis, Pennsylvania
  • Phone Account
  • 8
  • REVIEW RATING 3/5

tracfone deactivated my phone ,they tried to say i let my service run out i have had this service for more than ten years with the same phone number , my service end date was 1/14/2040 today is 3/28/2015 so that is a crock of *** . so now i lost my phone number and all that service time and i am without a phone , i just got a new minute card that same day ,so i am out that money also and i will... Read more

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  • 2 days ago
  • Cellular Phone
  • Mitchell, South Dakota
  • Cell Phone Minutes
  • 9
  • REVIEW RATING 4/5

Trac out of Miami claims my credit card won't be accepted by THEIR system. My card is good and I use it frequently. I've now discovered that each time they TRIED to get it to go through, I was charged $109.65 totaling nearly $1,000. They claim it didn't go through. They gave me no extension, no minutes, and will take away my 1026 current minutes even though it's THEIR fault. I started the process... Read more

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  • Mar 25
  • Cellular Phone
  • Cell Phone Minutes
  • 18
  • REVIEW RATING 4/5

I have been with Tracfone for ten years and always get the 1 year with 2x and 3x minutes depending on the supported phone. It is mainly used as a backup so it gets used maybe 5-10 minutes a month. Over time I have accumulated over 5900 minutes. I am currently using an android (not BYOD) so I had 5GB of data as well. And all of a sudden my balance was zero for both. Oddly my text was untouched... Read more

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  • Mar 17
  • Cellular Phone
  • Treadwell, New York
  • Lg Phone
  • 36
  • REVIEW RATING 4/5

Buyers beware.....I have been a tracfone customer for years. Up to last night I owned a LG tracfone. Well that was till I came into my bedroom to find my cell phone and charger melted and smoldering. The cell phone was so hot you could not touch it. I called tracfone and after speaking to 5 different people(one of which hung up on me), I was told the phone was not under warranty. I was more... Read more

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  • Mar 17
  • Cellular Phone
  • Ocala, Florida
  • Phone Number Change
  • 9
  • REVIEW RATING 4/5

It took from Feb 11, 2015 to March 17, 2015 to complete this change over. You'd think they'd give me a few extra minutes for the hassle of not being able to use that number for over a month. A number I used for my business. Feb 11, 2015: Order new SIM card to change my TracFone # from 352-537-2022 to 352-854-1315. cause they have a double minutes plan. It will come in 3-5 business days.... Read more

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  • Mar 15
  • Cellular Phone
  • Virginia Beach, Virginia
  • Phone Number Transfer
  • 6
  • REVIEW RATING 4/5

I used the tracfone web site to transfer my phone number from one tracfone to another. The correct phone number appeared on the new phone, yet when I dialed out from the phone, a different number appeared on the phone that I placed the call to. I now have a 'third' sims card and it has been 10 days trying to get my old number on this new phone. I have spent hours on the telephone with tracfone... Read more

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  • Mar 14
  • Cellular Phone
  • Lancaster, Pennsylvania
  • Phone Number Transfer
  • 16
  • REVIEW RATING 4/5

My existing phone quit working. I had another exactly like it, new in the box, which I had obtained from Tracfone, so I charged it up and set up a transfer/activation online. Now I cannot get phone service because on one part of the Web site it says "porting in," while on another it says "undeliverable." I don't have a second phone to call and haggle with some guy from New Delhi -- who does? How... Read more

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  • From mobile
  • Tracfone
  • Mar 10
  • by anonymous
  • #606349

A fraudlent company will not allow u to take their phones to another company Add comment

  • Mar 07
  • Cellular Phone
  • Wasilla, Alaska
  • Phone Number Transfer
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

This morning I tried unsuccessfully to get my new tracfone android activated and my old tracfone number and minutes transferred to the new phone. HSN sold this on TV and it was shown that tracfone has service in this area of Alaska, so I purchased two of the new androids. To make a very long short . The android wouldn't activate here (99623) and during the long drawn out process I lost my long... Read more

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  • Mar 07
  • Cellular Phone
  • Positive Experience
  • 19
  • REVIEW RATING 4/5

We have had Tracfone for about 20 years. I've had to call them about 12 times for a garden variety of reasons. The employees are obviously very scripted. They are polite and everyone I have talked to has done a very good job. If one of them runs into a snag, they get it resolved in a timely manner. I will continue to keep one Tracfone on hand for my husband who, at his age, should have one for... Read more

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